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At Cosmo Gems, 100% Natural & Certified Gemstones | Custom Jewelry | Expert Astrological Guidance | Worldwide Shipping.
Frequently Asked Questions
At Cosmo Gems, 100% Natural & Certified Gemstones & Crystals are available.
Contact us to get assist from sales team in placing an order.
At Cosmo Gems, Gemstone price starts from ₹15,000 Onwards.
Yes, in-store delivery is available, but it typically refers to services like "Pay & Collect," where you order online and pick up the item at our physical store.
No, Cash on Delivery (COD) is not available at the moment.
Gemstone & Crystals: 7 - 10 working days.
Once your order is dispatched, you will be provided with a tracking id.
We offer a very transparent and simple 10 Days Return policy for gemstones and return request will not be accepted after 48 hours from the time of delivery,. This 48-hour window is for filing a return for damaged, missing, or incorrect items.
Our transparent 'No-questions asked 10 days Return & Refund Policy'
- 1. Item(s) must be in their original, unused condition.
- 2. Refunds for items are subject to inspection and checking by the team.
- 3. Cancellation is not possible once order is placed (You are within your right to cancel if the goods/services are not delivered to you within 30 days)
- 4. Crystals are not eligible for a return.
- 5. If an order remains unfulfilled, you can expect a full refund, typically within 30 days.
Your refund will be processed within 10 working days after approval and valuation by the inspection team.
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Hours
Open today | 09:00 am – 05:00 pm |